iVCam FAQs

First, please make sure that your iPhone is in the same LAN with your PC (such as using the same Wi-Fi).
Second, please ensure that the Bonjour service is started (which is installed by iVCam, and you can start it in windows “services” app, or in task manager). There’s no needs to block it because it doesn't use CPU much.
Enable UDP broadcasting in your router if Bonjour service is not installed or disabled, because iVCam app can also detect your PC via UDP broadcasting.
First, please allow iVCam through your Windows Firewall - you can add it to your Windows Firewall exception list, at least allow it to use UDP/TCP port 5898.
The PC can be detected means that they're in the same network, but maybe not in the same network segment. For example, iPhone's IP address is 192.168.0.x, while the PC's 192.168.1.x, so they can't connect to each other. You can google "How to connect two different network segments" to find a solution and make them connectable.
You can set the “video quality” to “high” in settings view to get the best quality, which needs higher bandwidth. Also, please be closer to your Wi-Fi router.
First of all, you should have a high-performance Wi-Fi router.
You can try using lower video quality, smaller video size or frame rate, and be closer to your Wi-Fi router.
iVCam is real-time video streaming and requires high-performance network, maybe the lagging was caused by your router (especially when video lags at regular intervals), and sometimes a reboot for the router will help.
iPhone has several microphones , and iVCam will use the default one (bottom) at first. When the camera button was tapped to change camera, iVCam will change MIC accordingly – front MIC for front camera, and back MIC for back camera.
Please make sure that iTunes is installed.
Most likely it's because iVCam driver was not installed successfully. You can disable driver signature enforcement and re-install, it should be OK then.
You need to purchase full version to remove it.
You can purchase it by taping the “iVCam” watermark, or the "Purchase" item in settings view.
You can modify registry value "HKEY_CURRENT_USER/SOFTWARE/e2eSoft/iVCam/Client/SaveFolder" to another one.

Didn’t find an answer? You can contact us here.