License Checking

Please input the license code to check related order information and registration records:


Registration FAQs
  • Uninstall the registered software to deregister so that the license code can be used again on another PC;
  • Internet connection is required when uninstalling the registered software;
  • You can check whether the deregistration is successful on this page after uninstallation. If it fails (the registration record is still there), please re-register on the same PC and try again;
  • If the registration on the new PC fails after successful deregistration, please restart the PC and try again (the network cache may have an impact).
For license codes that can only be used for 1 PC, if the uninstallation and deregistration are not possible due to special circumstances such as computer damage or loss, you can register again on a new PC after the registered software is out of use for 1 week.
For license codes that can be used for more than 1 PC, if you can't uninstall and deregister, you can contact us if you agree to downgrade the license code to 1 year validity and 1 PC only after all the registered software is out of use for 1 week.
  • The registration is bound to hardware, switching the network adapter or replacing the hard disk may invalidate the registration, usually re-registration will work;
  • if you are prompted that the license code has been used when re-registering, please switch to the network adapter used in previous registration and re-register (you can check the MAC address of the NIC used in registration on this page), then uninstall the registered software to deregister so that you can register with it freely;
  • to avoid this trouble, it is recommended to uninstall the software to deregister before reinstalling the OS or replacing hardware.
The license code will be sent to the email address you left in your order. If you can't find it, please send us your transaction number, order number, email and other information you know, and preferably send us a screenshot of your payment.
First, please check if your computer can access our website, if not, please try using another network (e.g. through your cell phone network). Also, if you have a proxy such as a VPN, please turn it off/on and try again;
For WeCam, iVCam, and CamSplitter, please contact us for offline registration;
For VCam, you can register with an activation code if you purchased a "permanent" license code, please contact us for details;
You can request a refund if you can't register it finally.
Registration Instructions