iVCam Connectivity Troubleshooting Guide

This article supplements the “App Cannot Detect PC?” and “PC Detected but App Fails to Connect?” sections in the iVCam FAQ. App Cannot Detect PC? When devices are on the same local network, they should theoretically detect each other. If the mobile app fails to detect the PC client, follow this diagnostic guide: ​Step 1: Verify Genuine “Same Network” Status Confirm IP Addresses PC: Windows: Press Win+R, enter cmd, run ipconfig, and check IPv4 Address (e.g., 192.168.1.10). Mobile: Android: Go to Settings > About phone > Status. iOS: Tap the ⓘ icon next to connected Wi-Fi. Key Check: First three IP segments must match (e.g., 192.168.1.x) with identical subnet masks (e.g., 255.255.255.0). Mismatched IPs (PC: 192.168.1.10, phone: 192.168.2.20) indicate separate subnets. Eliminate “Pseudo-Network” Interference Guest Network: Devices connected to router guest modes are typically isolated. VPN: Disable VPNs on both devices to test. Multi-band Wi-Fi: Disable “Smart Connect” or “Band…

Connect via Wi-Fi

iVCam can transfer video from mobile phone to PC via Wi-Fi, if they’re in the same LAN. PC can’t be detected by iVCam app? For iOS, Allow iVCam app to use Wi-Fi / WLAN in system Settings; For Android, Allow iVCam app to use Wi-Fi if it’s disabled; Allow iVCam PC client software to use the network in Windows Firewall or turn it off; Disable VPN or Proxy on Windows if needed; Ensure that your phone is using Wi-Fi / WLAN, instead of using mobile network; Ensure that your phone is in the same LAN with your PC and connected to the same router. Do not connect to the signal amplifier Wi-Fi; If your phone and PC are both connected to the router via Wi-Fi, make sure they are connected to the same frequency band, such as both are 2.4G Hz or both are 5G Hz; Disable the router’s AP Isolation,…

Connect via USB

iVCam can transfer video from mobile phone to PC via USB connection, which is more stable and fast. iOS First, make sure you have installed the latest or earlier version of iTunes on your computer. After connecting your phone to the computer via USB: Ensure that your phone appears in iTunes (e.g., you can view photos, music, etc.), check here if not visible; Confirm that the device appears in the system’s Device Manager as “Portable Devices → Apple iPhone/iPad” and “Universal Serial Bus controllers → Apple Mobile Device USB Driver“. If instead you see “libusb-win32 devices → iPhone(Composite Parent)” (likely installed by other programs using libusb-win32 drivers), right-click it, select “Uninstall device,” check “Delete the driver software for this device,” click “OK,” then reconnect your phone. Open iVCam software after connecting via USB. Normally, it will automatically use USB for video transmission. If USB connection fails, ensure the Apple Mobile…

iVCam App Features

iVCam is designed to be simple yet powerful inside. Most of its features are clear, while some features are not. Here’re some feature descriptions and tips for it. For free version restrictions and purchase related questions, please check here. Connect by IP address Tap the add button in the APP to enter the IP address of the computer running the iVCam client to connect. The number in the second column represents the instance ID when using multiple instances, such as to connect to the second of 2 iVCam instances running on the PC, enter “iVCam #2” here. Connecting history Long press the play/add button / in the main view to show the IP addresses list of all PCs the app has ever connected to, you can choose which one to be connected if you have more than one PC running iVCam PC client. Manual-Focus, Auto-Focus and Auto-Exposure (AE / AF)…

iVCam Purchase Instructions

You are free to use all iVCam’s features except that there’s an “iVCam” watermark in the top-left corner of the video and occasional ads. After the trial expires, you will only be able to use low-quality video (640 × 480), and some features such as Camera Settings, Background Removal will be restricted. You may purchase the license to remove the watermark and ads while unlocking full functionality, or watch rewarded ads in the app to continue testing all features. Product Comparison BASIC ANNUALAPP PREMIUM ANNUALAPP / PC Client PERMANENTAPP / PC Client Basic Features Background Removal Camera Settings – Valid Period 1 Year 1 Year Lifetime 🛒 Purchase App Purchase (In-App Purchase) There are 2 purchase options for iVCam: Subscriptions – BASIC ANNUAL – PREMIUM ANNUAL Subscription tier changes: ● Basic → Premium (upgrade): iOS: Once you have paid for the Premium subscription, you will immediately upgrade and receive a…

iVCam Camera Settings

This article will introduce the “Camera Settings” feature of iVCam, which is an advanced feature and requires the purchase of PREMIUM ANNUAL / PERMANENT license after the trial expires. APP Tap the button on the video to display the “Camera Settings” panel and swipe it down to hide it: Using this panel, you can adjust the exposure, ISO, exposure compensation, white balance, focus and zoom values of the currently selected camera on the phone. These settings will be saved and reloaded the next time you open iVCam. You can reset these settings by tapping the “Switch Camera” button in the upper right corner to switch to a different camera. Depending on the camera selected (such as the iOS Back Mutilple Camera), some options will not be available or cannot be adjusted manually. This is a system feature and not a functional limitation of our app. Camera settings panel Setting items…

iVCam Background Removal

Starting from version 7.0, iVCam has added the intelligent background removal function (for human objects), you can blur the video background, bokeh, etc., or replace the background with any picture or video without using a green screen. System Requirements Win 10 and above; DirectX 12 capable graphics cards (laggy if not good enough). Almost all commercially-available graphics cards released in the last several years support DirectX 12. Here are some examples of compatible hardware: NVIDIA Kepler (GTX 600 series) and above AMD GCN 1st Gen (Radeon HD 7000 series) and above Intel Haswell (4th-gen core) HD Integrated Graphics and above Qualcomm Adreno 600 and above NOTE: You can select an independent graphics card (if there’re more than one) for video decoding and background removal at “Settings > Miscs > Preferred GPU”. Using it is very simple, just select the processing method in the context menu of iVCam: NOTE: The menu…

iVCam PC Client Features

iVCam is designed to be simple yet powerful inside. Most of its features are clear, while some features are not. Here’re some feature descriptions and tips for it. For free version restrictions and purchase related questions, please check here. PC client software Zoom in/out and Manual-Focus You can use mouse wheel on video or press “CTRL +” / “CTRL –” to zoom in or out, and click on the video to change focus, just like using the mobile app. Shortcuts You can use the following shortcut keys to perform common operations in iVCam (^ means Ctrl key): ^I Connect via the phone’s IP address ^D Connect / Disconnect ^+ / ^- Zoom in/out video ^O Open camera settings window ^P / Pause Pause/Resume video transmission ^S Take snapshot ^T / Ctrl + Time-lapse shooting ^R Start/stop video recording ^Q Cancel video recording (Not saving video file) Shift + or Do…

iVCamEx Introduction

Starting from version v7.2.3, you can choose “Install iVCamEx (Preview Edition)” when installing the full version of iVCam: After installation, there will be a shortcut icon named “iVCamEx” on the desktop. This is a brand new iVCam client that is currently in the testing phase. It adds the following main features based on the original version: New-designed Settings UI Color Settings Advanced Color Settings Video Filters Record the background-replaced video when using the background removal feature Use Case Many people have reported the issue of red face when using iPhone, which can be adjusted and improved in the following method: You can also choose to adjust the red or yellow color in color blend options to improve your skin tone. Feedback This version is currently in the testing phase, and everyone is welcome to provide comments and suggestions.

iVCam Sound Feature

This article will explain the sound features of iVCam. APP Audio Recording In the Settings > Audio Recording of iVCam APP, you can set whether to record the sound of microphone, mono or stereo (not all mobile phones support stereo recording), the recorded sound will be transmitted to the iVCam PC client. Select none to not record sound. iOS: Make sure that iVCam is allowed to use the microphone – iOS Settings > iVCam > Microphone . Sound quality The sound quality is bound to the video quality, for example, high-quality video corresponds to high-quality sound. The sound recording configuration used when selecting stereo in different qualities: High quality 48k Hz, 128 kbps Medium quality 44.1k Hz, 96 kbps Low quality 16k Hz, 64 kbps NOTE: You can only use low-quality audio when trial expired. PC Client Settings – General – Audio There are 2 audio options in the Settings…